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Privacy Policy

Last updated: 14 March 2026

1. Introduction

BloomDigi Limited (Company No. 17064014) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the BloomScribe platform.

2. Information We Collect

Information you provide:

  • Name, email address, phone number (via contact forms)
  • Business name and address
  • Website content you upload (images, text, product data)

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website address

3. How We Use Your Information

We use your information to provide and improve our services, respond to enquiries, send service-related communications, process payments, and comply with legal obligations. We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data under the following legal bases as defined by UK GDPR: contractual necessity (to provide our services), legitimate interests (to improve our platform), consent (for marketing communications), and legal obligation (tax and accounting records).

5. Data Sharing

We may share your data with: Stripe (payment processing), Resend (transactional emails), Supabase (data hosting), and domain registrars (for your custom domain). All third parties are bound by data processing agreements.

6. Data Retention

We retain your personal data for as long as your account is active and for up to 6 years after termination for legal and accounting purposes. You may request deletion at any time.

7. Your Rights

Under UK GDPR, you have the right to access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at [email protected].

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (SSL/TLS), secure data storage, regular security updates, and access controls.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

10. Contact & Complaints

For privacy-related queries, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioners Office (ICO) at ico.org.uk.